Contact

Clients have direct access to management and clinical support 24 hours per day;
7 days per week via an on-call telephone service ensuring any issues can be dealt
with immediately.

Referral Procedure

The Referral process is a streamlined "user friendly" system in which referrals are given by telephone / fax or email. Confirmation of the referral is guaranteed within 15 minutes of receipt into White Oak's office. The client management procedure ensures that all referrals are attended to in a timely efficient manner with planned care able to be initiated within 24 hours of referral.

With emergency referrals, care can be provided within 12 hours or less of referral.

Download PDF Referral Form (68kb)